David vs Goliath: The rise of the smaller Dynamics 365 Business Central partner

2024-03-13 unifytech Comments Off

Depth of resources. Recognition and reputation. Strategic partnerships. Comprehensive solution portfolio.

Undeniably, there are benefits to working with a large Microsoft Partner during the implementation, upgrade, or optimisation of D365 Business Central. But no longer should a large partner be seen as a necessity.

Gartner report that as many as 75% of ERP projects are considered failures. This figure continues to rise year after year.

In what, for many companies, will be the most expensive technology investment they make in their existence. Selection of the correct partner who can deliver on time and on budget, first time round, is of critical importance.

A criticism we often hear of larger implementation partners is the continual quest to deliver the easiest solution using cheaper resources, in a quicker timeframe. Thus, profit margin being valued far higher than a viable, working, and effective ERP solution.

Choosing a smaller D365 Business Central partner, like Unify Technologies, can offer several benefits and added value:

1. We provide personalised attention and tailored solutions to meet your specific needs. We will only accept projects that we can make a promise to prioritise whilst offering dedicated support and constant communication throughout the project.

2. We listen to your needs and offer complete agility and flexibility in adapting to changing requirements and timelines. The ability to quickly pivot and adjust strategy for the evolving needs of the business ensure faster turnaround times and efficient project delivery.

3. Working with us can often be far more cost-efficient than working with a larger Microsoft Partner. Significantly lower overhead costs than the typical larger partner allow us to offer competitive pricing without any compromise on the quality of service.

4. We do not specialise in a vast expanse of different solutions. Instead, we offer niche expertise in the ERP system we know best, Microsoft Dynamics 365 Business Central. This specialised knowledge can lead to a more innovative solution and a better business outcome.

5. We are only interested in fostering close and collaborative relationships with our clients. Our clients are seen as our partners and are always actively involved in all aspects of decision-making to reach a common goal and mutual success.

6. We measure ourselves on how we can exceed client expectations rather than client numbers or project value. A motivation to deliver exceptional results and go the extra mile for each customer leads to long-term partnerships built on trust and mutual respect.

As the old saying goes; ‘buy cheap, buy twice’. Unfortunately, the epidemic impairing ERP projects today is ‘deliver cheap, deliver twice’.

Reach out to Unify Technologies today to ensure your project success first time around.